How do I know if ordering online is secure?
To help determine if your connection is secure, look at the status bar of your browser window. For example, if you see an unbroken key or a closed lock (depending on your browser), the Secure Sockets Layer (SSL) should be active, which helps to protect the transmission of information through the website. It would be best if you also verified that the URL for the page you are on includes “HTTPS” at the beginning. Most browsers offer additional security alerts as well.
How can I change or cancel my order after it has been submitted?
Payment or billing information cannot be altered once an order is placed. To request changes to your order, you must contact Customer Service.
EMAIL US: info@virtuosityfurnish.com
Payment method
We use Square, Stripe, and Paypal for payment and the following cards are accepted: JCB, VISA, MASTERCARD, and AMERICAN EXPRESS.
When will my credit card be charged?
Your credit card will be charged for the cost of each item as it ships. Therefore, you may see multiple credit card charges if you have an order containing multiple items shipped at different times.
How can I track my order?
Please contact customer service for order information after delivery.
What materials are used in the construction of your furniture items?
We take pride in using a variety of high-quality materials across our product range. You’ll find solid woods such as teak, rubberwood, and mango wood featured prominently, along with high-density foam for comfort. For upholstery, we use durable fabrics like performance velvet and polyester to ensure longevity and ease of maintenance.
How do I care for and maintain my furniture purchase to ensure its longevity?
To maintain your furniture’s beauty and functionality, we recommend regular dusting with a soft cloth. For upholstered pieces, spot-clean spills immediately with a mild detergent solution and dry with a microfiber cloth. Avoid harsh chemicals or abrasive cleaners on wooden surfaces; instead, opt for non-abrasive cleaning solutions followed by drying with a clean cloth.
What is the maximum weight capacity for seating-related furniture like benches and rocking chairs?
The weight capacity can vary depending on the design but generally ranges from 300 pounds up onwards.
